How We Rate Crypto Exchanges

How we rate crypto exchanges is simple to state: six parts, ten points, the same rules for every exchange, and no points for paying the site.

This page sets out the method in full, so that every Reliability Score can be checked against public sources.

CoinTrustRadar.com editorial team Facts checked from primary sources

How we rate crypto exchanges: the six parts

PartMaxHow points are givenSource
MiCA licence3Authorised and passported to 25+ EEA countries: 3. Passported to 5–24: 2.5. Fewer: 2. Not found: 0 (and not listed)ESMA register
Track record2Brand operating 10+ years: 2. 5–9: 1.5. 2–4: 1. Under 2: 0.5. A serious documented past incident deducts 0.5Provider's company information and documented incidents
Transparency1Published fee schedule: 0.5. Published proof of reserves: 0.5Provider's website
Identity checks1A documented identity verification (KYC) process before trading: 1Provider's help centre or terms
Account protection1Two-factor authentication: 0.5. Withdrawal address allow-list: 0.5Provider's website or help centre
Euro withdrawals2Documented euro withdrawals to a bank account: 1. Published fee of €1 or less per withdrawal: 1; up to €5: 0.5Provider's fee or help pages

How we rate crypto exchanges: confirmed facts only

A part earns points only for facts we could confirm from a public source, such as the provider's own website, help centre or the ESMA register.

If a provider does not document a feature, such as proof of reserves or a withdrawal allow-list, that item earns no points, and the review shows it as "Not confirmed".

"Not confirmed" never means that a feature is missing; it means the provider has not made it easy to check, which is itself useful information for customers.

When a provider documents a feature later, the score is updated with the next check.

Score labels

ScoreLabel
8.5–10Excellent
7.5–8.4Very good
6.5–7.4Good
5.0–6.4Fair
Below 5Weak

Lists are sorted by the score; exchanges with the same score are sorted by the number of EEA countries in their passport, then by name.

How we rate crypto exchanges: identity checks

EU anti-money laundering rules require crypto-asset service providers to verify the identity of their customers.

A provider that explains its verification process openly helps customers recognise genuine requests and avoid fake "verification" scams.

The identity checks part therefore rewards a documented KYC process, and each review links to the provider's own description of it.

The KYC verification guide explains what to expect and which requests are warning signs.

How we rate crypto exchanges: euro withdrawals

Getting euros back to your own bank account is the final test of any provider, so euro withdrawals carry two points.

  • Withdrawal method (1 point): the provider documents euro withdrawals to a bank account, for example by SEPA transfer.
  • Withdrawal fee (1 point): the published fee for one withdrawal is €1 or less; a fee up to €5 earns 0.5.
  • Percentage fees: converted to euros for a €1,000 withdrawal, so 0.10% counts as €1.
  • Fee not published: if the fee is shown only after logging in, the fee point is not given.

Trading fees are not part of the score, because they depend on how you buy; the crypto fee calculator compares them instead.

How we rate crypto exchanges: past incidents

A serious documented incident is a security breach at the provider or its group that led to the loss of customer funds or customer data, reported by the provider or by established media.

Such an incident deducts 0.5 points from the track record once, whatever its year, and the review names it.

Disputes that were decided in the provider's favour, and problems at third parties that the provider did not cause, are not counted.

Why we do not score the terms of use

Every authorised provider must, under MiCA Article 66, act honestly, fairly and professionally and publish its prices, costs and fees.

Judging individual clauses on top of that would require legal interpretation that a comparison site cannot apply consistently to dozens of long documents.

The score therefore uses measurable facts instead, such as withdrawal costs and documented security features, and each review links to the terms so you can read them yourself.

The crypto exchange safety checklist lists the clauses worth looking for.

How we rate crypto exchanges: worked example

Example: a fictional exchange, "ExampleEx", with the following confirmed facts.

PartFacts (fictional)Points
MiCA licenceAuthorised, passported to 30 EEA countries3 / 3
Track recordOperating for 8 years, no serious incident1.5 / 2
TransparencyFee schedule published, proof of reserves not confirmed0.5 / 1
Identity checksVerification process documented in the help centre1 / 1
Account protectionApp-based 2FA; allow-list not confirmed0.5 / 1
Euro withdrawalsSEPA withdrawals, €1.50 per withdrawal1.5 / 2
Total8.0 / 10, Very good

Fictional example to show how the method works.

How we rate crypto exchanges: why these six parts

  • MiCA licence (3): the single most important fact, because it decides which rules apply and who supervises the firm.
  • Track record (2): years of operation and past incidents show how a firm has behaved under pressure.
  • Transparency (1): published fees and proof of reserves show willingness to be checked.
  • Identity checks (1): a clear verification process protects customers and the market.
  • Account protection (1): account security features prevent the most common losses.
  • Euro withdrawals (2): getting euros back to your bank, at a known and fair cost, is the final test of any provider.

How we rate crypto exchanges: what we deliberately leave out

Left outWhy
Number of coinsMore coins is not safer, and small coins add risk
Trading volumeUsed only for the inclusion filter, not for the score
Trading feesThey depend on how you buy; the fee calculator compares them
Clause-by-clause terms reviewIt would require legal interpretation that cannot be applied consistently
Bonuses and promotionsThey say nothing about reliability
App store ratingsThey can be manipulated and mix many factors
CommissionsCommercial relationships never affect scores

How we rate crypto exchanges: sources for each part

  1. Licence: ESMA's interim MiCA register, matched by LEI code.
  2. Track record: the founding year of the brand from the provider's own pages, plus documented incidents with sources.
  3. Transparency: the provider's fee page and proof of reserves page.
  4. Identity checks: the provider's verification guide or terms.
  5. Account protection: the provider's security pages or help centre.
  6. Euro withdrawals: the fee or help pages describing euro withdrawals.

Who is listed

  1. Authorised: the EU entity is in ESMA's register of crypto-asset service providers.
  2. Relevant: the provider offers a real consumer product with market relevance in the EU.
  3. Consumer services: it is authorised for services such as exchange for funds or custody.

Each exchange is then shown only in countries listed in its passport notification, and a provider that has a licence but has not yet launched its EU service is listed once the service is live.

How we rate crypto exchanges when websites cannot be read automatically

Some providers' websites cannot be read by automated tools, and we do not try to get around such restrictions.

Facts from those sites are checked by hand, and a feature that could not be confirmed earns no points until it is.

Updates and corrections

Facts are rechecked when providers change their terms or fees and at least every six months, and the register data is refreshed from ESMA.

If you find an error, please use the contact page; the editorial policy explains how corrections are handled.

How we rate crypto exchanges: questions about scores

Can an exchange ask for a higher score? It can send corrections with sources, which are checked like any other fact; it cannot negotiate the method.

Does a high score mean I should use the exchange? No; it measures reliability factors, not whether the exchange fits your needs or whether crypto suits your finances.

Why does a newer brand score lower on track record? Because years of operation are part of the method, and a new firm has less history to judge.

Frequently asked questions

How do you rate crypto exchanges?

With six parts worth ten points in total: MiCA licence, track record, transparency, identity checks, account protection and euro withdrawals, each scored from public sources.

Do partners get higher scores?

No. Commercial relationships are not part of the method.

What does "Not confirmed" mean in a review?

That we could not confirm the feature from a public source. It earns no points, but it does not mean the feature is missing.

Why does the MiCA licence part depend on the number of countries?

A wider passport means more customers can use the exchange under the same supervision, and it signals a full authorisation for the EU market.

How often are scores updated?

When providers change their fees or features, and at least every six months.

Written and fact-checked by
CoinTrustRadar.com editorial team

Every figure on this page is checked against the ESMA register, the exchange's own terms and fee pages or another primary source, and the sources are listed above. Editorial policy · How we rate